Welcome to https://voona.shop, a digital commerce platform operated by Voona. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our site or making a purchase, you agree to be bound by these Terms. If you do not accept all of the terms, please refrain from using our services.
1. Overview
These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, and merchants. Voona reserves the right to update or change these Terms at any time, and any changes will be posted here.
It is your responsibility to check this page periodically for updates.
2. Eligibility
To use Voona.shop, you must be:
- At least 18 years of age
- Providing accurate and truthful information
- Not using our platform for illegal or unauthorized activities
We reserve the right to refuse service to anyone for any reason at any time.
3. Account Registration
To make purchases, you may be required to create an account. By registering:
- You agree to provide current, complete, and accurate information
- You are responsible for maintaining the confidentiality of your account and password
- You agree to notify us immediately of any unauthorized use of your account
4. Product Information and Availability
We strive to display accurate product descriptions, prices, and images. However, we cannot guarantee that all details are 100% error-free.
We reserve the right to:
- Limit quantities of any product or service
- Discontinue any product at any time
- Refuse or cancel any order at our discretion
If an item is listed at an incorrect price or with incorrect information, Voona.shop reserves the right to refuse or cancel the order.
5. Orders and Payments
All orders are subject to acceptance and availability. Payment methods accepted include:
- Credit/Debit Cards (Visa, MasterCard, AmEx)
- PayPal
- Apple Pay / Google Pay (where available)
Prices are listed in USD unless otherwise noted. You are responsible for any applicable taxes and shipping fees.
6. Shipping and Delivery
Our shipping times are estimates and may vary due to:
- Order volume
- Holidays or weekends
- Carrier delays
- International customs clearance
Voona.shop is not liable for late deliveries caused by third-party couriers.
7. Returns and Refunds
Please review our Return Policy before making a return request. In general:
- Items must be returned within 30 days of delivery
- Products must be unused and in original packaging
- Refunds are processed within 7–10 business days of approval
To initiate a return, email returns@voona.shop with your order number and reason for return.
8. Intellectual Property
All content on Voona.shop—text, graphics, logos, images, software, and trademarks—is the property of Voona or its content suppliers and is protected by copyright and trademark laws.
You may not copy, reproduce, or exploit any part of the site without express written permission.
9. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform unlawful acts
- To infringe on our intellectual property
- To upload malicious code or spam
- To collect personal data from others
Violation of these terms may result in immediate termination of your access.
10. Limitation of Liability
Voona shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from:
- Your use of or inability to use the site
- Unauthorized access to your data
- Errors, inaccuracies, or delays in site content
Use of our platform is at your own risk.
11. Indemnificatio
You agree to indemnify and hold harmless Voona, its affiliates, employees, and partners from any claim or demand arising from your use of the site, violation of these Terms, or infringement of third-party rights.
12. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
13. Termination
We reserve the right to terminate or suspend your account or access to our services at our sole discretion, without prior notice, for violations of these Terms.
14. Contact Information
Questions about these Terms? Please contact us:
- Email: contact@voona.shop
- Phone: (213) 555-1289
- Mailing Address: 1430 Melrose Avenue, Los Angeles, CA 90026