At Voona.shop, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website https://voona.shop. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
When you place an order or register on our site, we may collect:
- Full name
- Billing and shipping address
- Phone number
- Email address (e.g., contact@voona.shop)
- Payment information (via secure third-party processors)
b. Non-Personal Information
We may also collect non-identifiable information like:
- Browser type
- IP address
- Pages visited
- Time spent on site
- Referring website
This data helps us understand user behavior and optimize site performance.
2. How We Use Your Information
We use the data collected for various purposes:
- To process and ship your orders
- To communicate with you regarding orders, promotions, or support
- To personalize your shopping experience
- To improve our website functionality and user experience
- To detect, prevent, and address technical issues and fraud
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Voona.shop uses cookies to enhance your browsing experience. Cookies allow us to:
- Remember your preferences
- Track cart items
- Analyze site traffic and trends
You can disable cookies in your browser settings, but some features may not function correctly as a result.
4. Data Sharing and Disclosure
We may share your data in the following scenarios:
- With trusted third-party partners who perform services for us (e.g., payment gateways, logistics)
- When required by law, regulation, or legal process
- To protect the safety of users and prevent fraudulent activity
All third-party partners are obligated to maintain the confidentiality and security of your data.
5. Data Security
We implement multiple layers of security measures including:
- SSL encryption on all transactions
- Firewall-protected servers
- Secure payment gateways (e.g., Stripe, PayPal)
- Regular malware scanning and vulnerability assessments
Despite our efforts, no method of transmission over the Internet is 100% secure. Use our services at your own risk.
6. Your Data Rights
You have the right to:
- Access the data we have about you
- Request corrections to incorrect or incomplete data
- Request deletion of your data
- Opt-out of marketing communications
For any of the above, email us at: contact@voona.shop
7. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Voona.shop is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it promptly.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. We recommend checking this page periodically.
11. Contact Us
For any privacy-related concerns, please contact us:
- Email: contact@voona.shop
- Phone: (213) 555-1289
- Address: 1430 Melrose Avenue, Los Angeles, CA 90026